2-Year Health Guarantee
Every Trek Family Doberman puppy is raised with careful attention to health and well-being and is backed by our two-year health guarantee, subject to the terms and conditions of our written guarantee.
A Healthy Beginning for Your New Companion
At Trek Family Dobermans, we understand that choosing a puppy is a long-term commitment. Families deserve confidence that appropriate attention has been given to their puppy's health before homecoming.
Our commitment does not end when your puppy leaves our care. Our two-year health guarantee provides written protection for qualifying covered health conditions.
While your puppy is with us, we focus on appropriate nutrition, daily care, a clean environment, early socialization and age-appropriate preventive health care.
Before homecoming, we review the puppy's health preparation and provide families with the information needed to continue responsible veterinary care.
What Our Puppy Health Program Includes
Health preparation begins before homecoming and continues through responsible veterinary care after your puppy joins your family.
2-Year Guarantee
Every puppy is provided with our written two-year health guarantee, subject to its terms and conditions.
Veterinary Care
Appropriate veterinary and wellness preparation forms part of our puppy homecoming process.
Vaccinations
Puppies receive vaccinations appropriate for their age and individual vaccination schedule.
Deworming
Age-appropriate deworming is incorporated into our puppy-care routine before homecoming.
Understanding Our 2-Year Health Guarantee
Our two-year health guarantee is intended to provide protection for qualifying serious congenital or hereditary health conditions that are covered by the written guarantee.
The guarantee period begins on the puppy's documented date of transfer or homecoming and continues for two years, subject to the requirements and exclusions contained in the written agreement.
Because not every illness or health problem is genetic or congenital, the guarantee is not intended to replace routine veterinary care, pet insurance, preventive medicine or responsible ownership.
The written guarantee provided with the puppy should always be reviewed carefully because it contains the complete terms that apply to your puppy.
Health Guarantee Coverage
The purpose of our guarantee is to address qualifying serious hereditary or congenital health conditions, rather than illnesses or injuries that arise from circumstances after the puppy leaves our care.
What the Guarantee Is Intended to Cover
Coverage applies only to qualifying conditions meeting the requirements of the written health guarantee.
- Qualifying serious congenital conditions
- Qualifying serious hereditary conditions
- Conditions diagnosed within the two-year guarantee period
- Conditions properly documented by a licensed veterinarian
- Claims that meet the requirements of the written health guarantee
What Is Generally Not Covered
Problems unrelated to a qualifying congenital or hereditary condition are generally outside the purpose of this guarantee.
- Accidental injuries after homecoming
- Neglect, abuse or improper care
- Illness resulting from avoidable exposure
- Parasites or other routine treatable conditions
- Conditions resulting from poor nutrition
- Failure to maintain appropriate veterinary care
- Elective procedures or cosmetic concerns
- Conditions not covered by the written agreement
Health Preparation Before Homecoming
During the final preparation stage, we review the puppy's age-appropriate care so families can begin the next stage with clear health information.
Health Review
The puppy's general health and wellness are reviewed as part of the preparation for homecoming.
Veterinary Preparation
Appropriate veterinary care and examination are completed according to the puppy's schedule and homecoming preparation.
Vaccination Review
We review the puppy's age-appropriate vaccination schedule and applicable care before the puppy leaves.
Deworming
Age-appropriate deworming is part of our early puppy-care program.
Health Information
Families receive applicable information about their puppy's health preparation and continued care.
Ready for Home
Once the puppy's final preparation is complete, pickup or delivery can proceed according to the agreed homecoming arrangements.
Your Role After Homecoming
Our responsibility is to provide your puppy with a healthy beginning. Once the puppy enters your care, maintaining that foundation becomes a partnership between your family and your veterinarian.
Dobermans need appropriate nutrition, preventive care, exercise, training and ongoing veterinary attention throughout their lives.
Following appropriate veterinary recommendations is also important when maintaining the protections provided under the written health guarantee.
- Establish care with a licensed veterinarian.
- Continue the puppy's recommended vaccination schedule.
- Continue appropriate parasite prevention and deworming.
- Provide quality nutrition and clean drinking water.
- Maintain a safe and sanitary living environment.
- Provide age-appropriate exercise and activity.
- Seek veterinary care promptly when illness or injury is suspected.
- Maintain relevant veterinary and medical records.
What If a Covered Health Problem Is Suspected?
If a serious condition that may fall within the guarantee is diagnosed during the two-year coverage period, contact us promptly and follow the claim requirements contained in your written guarantee.
See Your Veterinarian
Have the puppy examined by a licensed veterinarian and follow appropriate medical recommendations.
Contact Us
Notify Trek Family Dobermans promptly if the diagnosis may qualify under the health guarantee.
Provide Documentation
Provide the veterinary diagnosis and any supporting records required under the written agreement.
Review the Claim
The documentation is reviewed according to the coverage, conditions and remedies stated in the written health guarantee.
Please Read Your Written Guarantee
This webpage provides a general overview of the Trek Family Dobermans two-year health guarantee. It is not intended to replace the written health guarantee or puppy agreement provided for an individual puppy.
The written agreement contains the complete terms, coverage requirements, exclusions, documentation requirements and available remedies applicable to your puppy.
No breeder can guarantee that a living animal will never become sick or develop a health problem. Our two-year guarantee is intended to provide protection for qualifying covered conditions under the terms of the written agreement while encouraging responsible lifelong veterinary care.
Health Guarantee FAQs
How long is the health guarantee?
Does every puppy receive the 2-year guarantee?
Are puppies vaccinated before going home?
Are puppies dewormed?
Does the guarantee cover every illness?
What should I do if I am concerned about my puppy's health?
Find Your Trek Family Doberman
Explore our available Doberman puppies or contact us with questions about puppy health, our two-year health guarantee, reservations, pickup or delivery.